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Customer stories

See how leading teams use Snorkel to build better AI systems.
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Customer story

DIU Enhances Decision-Making Resilience with Snorkel AI

Strategic dominance in the Indo-Pacific relies on the ability to track and coordinate friendly forces—”blue objects”—with absolute precision. To maintain operational awareness in dynamic and contested environments, the Department of War identified a requirement for adaptable, dual-use technologies that enhance logistics and decision-making resilience.
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3 seconds with Snorkel
Customer story

Experian improved agent response times under 
3 seconds with Snorkel

Challenge Experian’s customer support team used to require agents to manually find and customize templates to respond to common questions. Leadership recognized an opportunity to improve response times and customer experience by using an LLM system to automatically handle a significant portion of support emails—enabling human agents to focus on more complex requests. Solution Experian deployed an Agentic AI solution
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Customer story

How Rox achieved 99% Accuracy with Snorkel Evaluate

Enterprises facing aggressive revenue targets without more headcount are turning to agentic AI innovator Rox.  Rox is redefining the revenue stack with it’s AI-powered sales productivity platform, starting with the Rox sales agent swarm which provides agents that can perform at the level of top sales reps. Rox is redefining the revenue stack with our AI-powered sales platform. Off-the-shelf models
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Customer story

Deploying Production AI in <60 Days to Accelerate Claims Review 67%

A leading global firm transforming insurance subrogation operations with AI found that manual review processes capped their throughput to ~30% of available claims.
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Global bank saves 10,000 hours in KYC efforts using Snorkel AI
Global bank saves 10,000 hours in KYC efforts using Snorkel AI

Extracting information from 10-Ks documents for KYC Financial institutions are obligated by government policies to carry out customer due diligence as part of customer onboarding. For example, the U.S. Department of the Treasury Financial Crimes Enforcement Network (FinCEN) requires covered financial institutions to identify and verify the identity of beneficial owners of legal entity customers as one of the measures…

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Google labels millions of data points in minutes with Snorkel AI
Google labels millions of data points in minutes with Snorkel AI

Agile AI development at industrial scale Almost every Google product we use runs on AI, from Google Search and Ads to YouTube, Android, Chrome, and Google Assistant. However, Google’s AI and engineering teams faced substantial challenges when scaling topic and product classifiers. Google commonly uses these classifiers for social media monitoring, content and product recommendations, product analytics, and more. Challenge…

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Snorkel AI helps MSKCC streamline HER-2 patient identification
Snorkel AI helps MSKCC streamline HER-2 patient identification

Scaling clinical trial screening with document classification MSKCC, the world’s oldest and largest cancer center, sought to identify patients as candidates for clinical trial studies by classifying the presence of a relevant protein, HER-2. Reviewing patient records for HER-2 is onerous; clinicians and researchers must parse through complex, variable patient data. Snorkel’s experts, using our proprietary technology, collaborated with MSKCC’s…

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How SLB uses Snorkel Flow to enhance proactive well management
How SLB uses Snorkel Flow to enhance proactive well management

Providing proactive well maintenance with automated information extraction SLB is a technology company that partners with customers to access energy. The Software Technology Innovation Center (STIC), within the 85,000-person industry leader, is dedicated to using new AI/ML applications to support the company’s mission to improve the performance and sustainability of the global energy industry. One way is to streamline information…

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